:root{
  --ink:#1d1d1f; --mut:#6e6e73; --paper:#f5f5f7; --card:#ffffff;
  --line:#e5e5ea; --hair:#ececf0;
  --qf:#2e6be6; --fp:#7c3aed; --bl:#dfae00; --hr:#f97316; --pt:#0ea5a4;
  --g:#34a853; --a:#f5a623; --r:#e5484d;
  --tint:#f0f5ff;
  --radius:16px;
  --shadow:0 1px 2px rgba(0,0,0,.04), 0 4px 16px rgba(0,0,0,.05);
  font-size:15.5px;
}
*{box-sizing:border-box; margin:0; padding:0}
html{scroll-behavior:smooth}
body{font-family:-apple-system,BlinkMacSystemFont,"SF Pro Text","Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;
  background:var(--paper); color:var(--ink); font-variant-numeric:tabular-nums;
  -webkit-font-smoothing:antialiased; text-rendering:optimizeLegibility;}
button{font:inherit; cursor:pointer}
input,select,textarea{font:inherit; color:var(--ink)}
::selection{background:#cfe0ff}

/* ---------- header ---------- */
header{position:sticky; top:0; z-index:30;
  background:linear-gradient(115deg, rgba(10,20,40,.92) 0%, rgba(18,32,67,.92) 60%, rgba(27,58,138,.92) 100%);
  backdrop-filter:saturate(180%) blur(20px); -webkit-backdrop-filter:saturate(180%) blur(20px);
  border-bottom:1px solid rgba(255,255,255,.08); padding:16px 32px}
.hd-top{display:flex; align-items:center; justify-content:space-between; gap:20px; flex-wrap:wrap; max-width:1560px; margin:0 auto}
.brands{display:flex; align-items:center; gap:14px; color:#fff; font-size:1.22rem; font-weight:700; letter-spacing:-.022em; flex-wrap:wrap}
.brand{display:inline-flex; align-items:center; gap:9px; white-space:nowrap}
.brand .mark{width:13px; height:13px; border-radius:4px; display:inline-block; box-shadow:0 0 0 1px rgba(255,255,255,.14) inset}
.x{color:rgba(255,255,255,.32); font-weight:300; font-size:1rem}
.ver{font-size:.62rem; font-weight:700; letter-spacing:.08em; text-transform:uppercase; color:#9fc0ff; background:rgba(46,107,230,.28); border:1px solid rgba(120,160,255,.35); border-radius:999px; padding:3px 10px; margin-left:6px; white-space:nowrap}
.eyebrow{font-size:.66rem; letter-spacing:.14em; text-transform:uppercase; color:var(--mut); font-weight:600}
nav{display:inline-flex; background:rgba(255,255,255,.12); border-radius:11px; padding:3px; gap:2px; flex-wrap:wrap; max-width:100%}
nav button{background:transparent; border:none; color:rgba(255,255,255,.78); padding:7px 12px; font-weight:600; font-size:.76rem;
  border-radius:8px; letter-spacing:-.01em; transition:background .18s, box-shadow .18s, color .18s; white-space:nowrap}
nav button.on{background:#fff; color:var(--ink); box-shadow:0 1px 3px rgba(0,0,0,.25)}
nav button:not(.on):hover{color:#fff}
.nav-section{font-size:.58rem; letter-spacing:.12em; text-transform:uppercase; color:rgba(255,255,255,.45); font-weight:700; padding-top:8px; padding-bottom:8px; padding-left:12px; padding-right:8px; align-self:center; white-space:nowrap; border-left:1px solid rgba(255,255,255,.1); margin-left:2px}

main{padding:26px 32px 40px; max-width:1560px; margin:0 auto}
.tabpane{display:none}
.tabpane.on{display:block; animation:fade .28s ease}
@keyframes fade{from{opacity:0; transform:translateY(4px)} to{opacity:1; transform:none}}
@media (prefers-reduced-motion:reduce){ .tabpane.on{animation:none} *{transition:none!important} }

/* ---------- generic ---------- */
.card{background:var(--card); border:1px solid var(--hair); border-radius:var(--radius); padding:22px 24px; box-shadow:var(--shadow)}
.grid{display:grid; gap:16px}
.cardtitle{font-size:.68rem; letter-spacing:.11em; text-transform:uppercase; color:var(--mut); font-weight:600; margin-bottom:14px}
.pill{display:inline-flex; align-items:center; gap:6px; border-radius:999px; padding:3px 10px; font-size:.72rem; font-weight:600}
.dot{width:8px;height:8px;border-radius:50%;display:inline-block}
.mut{color:var(--mut)}
.small{font-size:.78rem}
.btn{border:1px solid var(--line); background:#fff; border-radius:999px; padding:8px 16px; font-size:.8rem; font-weight:600; color:var(--ink); transition:background .15s, border-color .15s}
.btn:hover{background:#f5f5f7}
.btn.primary{background:var(--qf); border-color:var(--qf); color:#fff}
.btn.primary:hover{background:#215ad0}
.btn.on{background:var(--ink); color:#fff; border-color:var(--ink)}

/* ---------- KPI ---------- */
.kpis{grid-template-columns:repeat(auto-fit,minmax(min(210px,100%),1fr))}
.kpi .lbl{font-size:.66rem; letter-spacing:.1em; text-transform:uppercase; color:var(--mut); font-weight:600}
.kpi .val{font-size:1.9rem; font-weight:700; letter-spacing:-.035em; margin-top:8px; color:var(--ink)}
.kpi .sub{font-size:.76rem; margin-top:5px; color:var(--mut); line-height:1.45}
.kpi .up{color:var(--g); font-weight:600}
.kpi.accent{background:linear-gradient(180deg,#f3f7ff,#eef4ff); border-color:#dde8fc}
.kpi.accent .val{color:var(--qf)}

/* ---------- KPI story (layered build-up) ---------- */
.story{display:grid; grid-template-columns:230px 1fr 1fr; gap:10px 14px; align-items:stretch}
.story .colhead{font-size:1.05rem; letter-spacing:.02em; color:var(--ink); font-weight:800; padding:0 6px 4px; align-self:end}
.story .rowlab{display:flex; align-items:center; gap:10px; font-size:.72rem; letter-spacing:.09em; text-transform:uppercase; font-weight:700; color:var(--mut); padding-left:2px}
.story .op{width:22px; height:22px; border-radius:50%; display:inline-flex; align-items:center; justify-content:center; font-size:.9rem; font-weight:600; flex:none; background:rgba(120,120,128,.12); color:var(--mut); text-transform:none; letter-spacing:0}
.valbox{border-radius:14px; padding:14px 18px; background:#fff; border:1px solid var(--hair); box-shadow:var(--shadow)}
.valbox .v{font-size:1.7rem; font-weight:700; letter-spacing:-.03em; line-height:1.2}
.valbox .s{font-size:.73rem; color:var(--mut); margin-top:4px; line-height:1.4}
.story .lay-cross .valbox{background:#f0f5ff; border-color:#dde8fc}
.story .lay-cross .valbox .v{color:var(--qf)}
.story .lay-cross .op{background:#e3edff; color:var(--qf)}
.story .lay-cap .valbox{background:#eefaf9; border-color:#d3efed}
.story .lay-cap .valbox .v{color:#0c8d8c}
.story .lay-cap .op{background:#dcf3f2; color:#0c8d8c}
.story .lay-churn .valbox{background:#fdf2f2; border-color:#f5d5d7}
.story .lay-churn .valbox .v{color:#b0393f}
.story .lay-pipe .valbox{background:#f1f3fd; border-color:#dde2f8}
.story .lay-pipe .valbox .v{color:#4a56c2}
.story .lay-wb .valbox{background:#eef9f1; border-color:#d4eedd}
.story .lay-wb .valbox .v{color:#1c7c3d}
.story .lay-upsell .valbox{background:#f5f0ff;border-color:#e0d4f8}
.story .lay-upsell .valbox .v{color:#7c3aed}
.story .lay-upsell .op{background:#ede5ff;color:#7c3aed}
.story .lay-expansion .valbox{background:#eefaf9;border-color:#d3efed}
.story .lay-expansion .valbox .v{color:#0c8d8c}
.story .lay-expansion .op{background:#dcf3f2;color:#0c8d8c}
.story .lay-priceinc .valbox{background:#fff8f0;border-color:#fde8d0}
.story .lay-priceinc .valbox .v{color:#c2590a}
.story .lay-priceinc .op{background:#fee8cc;color:#c2590a}
.story .lay-total .valbox{background:linear-gradient(120deg,#0a1428,#1b3a8a); border-color:transparent; padding:18px 20px}
.story .lay-total .valbox .v{color:#fff; font-size:2.15rem}
.story .lay-total .valbox .s{color:#aebcdd}
.story .lay-total .rowlab{color:var(--ink)}
.story .lay-total .op{background:var(--ink); color:#fff}
.story .up{color:var(--g); font-weight:600}
.story .lay-total .up{color:#5fd08a}
@media (max-width:900px){
  .story{grid-template-columns:1fr 1fr}
  .story .colhead:first-child{display:none}
  .story .rowlab{grid-column:1/-1; padding-top:6px}
}

/* ---------- scenario bar ---------- */
.scen{display:flex; flex-wrap:wrap; gap:26px; align-items:flex-start}
.scen .block{display:flex; flex-direction:column; gap:7px}
.scen input[type=range]{width:220px; accent-color:var(--qf)}
input[type=range]{height:22px}
.presets{display:flex; gap:4px; background:rgba(120,120,128,.10); border-radius:9px; padding:3px}
.presets button{border:none; background:transparent; border-radius:7px; padding:4px 10px; font-size:.72rem; font-weight:600; color:var(--mut)}
.presets button.on{background:#fff; color:var(--ink); box-shadow:0 1px 2px rgba(0,0,0,.12)}
.ragtoggle{display:flex; gap:6px}
.ragtoggle button{border-radius:999px; border:1px solid var(--line); padding:5px 14px; font-size:.75rem; font-weight:600; background:#fff; color:var(--mut); transition:all .15s}
.ragtoggle button.G.on{background:var(--g); border-color:var(--g); color:#fff}
.ragtoggle button.A.on{background:var(--a); border-color:var(--a); color:#fff}
.ragtoggle button.R.on{background:var(--r); border-color:var(--r); color:#fff}
.scenpresets{display:flex; gap:4px; background:rgba(120,120,128,.10); border-radius:9px; padding:3px}
.scenpresets button{border:none; background:transparent; border-radius:7px; padding:6px 13px; font-size:.76rem; font-weight:600; color:var(--mut)}
.scenpresets button.on{background:#fff; color:var(--ink); box-shadow:0 1px 2px rgba(0,0,0,.12)}
.convbig{font-size:1.35rem; font-weight:700; letter-spacing:-.02em; min-width:64px}
input[type=number], input[type=search]{border:1px solid var(--line); border-radius:9px; padding:7px 10px; background:#fff; outline-offset:2px}
input:focus-visible, select:focus-visible, textarea:focus-visible, button:focus-visible{outline:2px solid var(--qf); outline-offset:2px}
input[type=checkbox]{accent-color:var(--qf); width:15px; height:15px}

/* ---------- charts ---------- */
.charts2{grid-template-columns:repeat(auto-fit,minmax(min(430px,100%),1fr))}
.bar-row{display:grid; grid-template-columns:170px 1fr 96px; align-items:center; gap:12px; padding:5px 0; font-size:.8rem}
.bar-row .lb{white-space:nowrap; overflow:hidden; text-overflow:ellipsis; font-weight:500}
.bar-track{background:rgba(120,120,128,.10); border-radius:6px; height:16px; position:relative; overflow:hidden}
.bar-fill{position:absolute; inset:0 auto 0 0; border-radius:6px; transition:width .35s cubic-bezier(.2,.7,.3,1)}
.bar-fill.ghost{opacity:.30}
.bar-val{text-align:right; font-weight:600; font-size:.78rem; letter-spacing:-.01em}
.legend{display:flex; gap:16px; font-size:.72rem; color:var(--mut); margin-top:10px; flex-wrap:wrap}
.legend span{display:flex; align-items:center; gap:6px}
.swatch{width:10px;height:10px;border-radius:3px;display:inline-block}

/* ---------- margins editor ---------- */
.margins{display:flex; gap:14px; flex-wrap:wrap; align-items:center}
.margins label{display:flex; align-items:center; gap:7px; font-size:.78rem; font-weight:500}
.margins input{width:58px; text-align:right}

/* ---------- matrix ---------- */
.mtx-controls{display:flex; gap:12px; flex-wrap:wrap; align-items:center; margin-bottom:14px}
.mtx-controls input[type=search]{width:220px}
.agchips{display:flex; gap:6px}
.agchips button{border-radius:999px; border:1px solid var(--line); background:#fff; padding:5px 13px; font-size:.75rem; font-weight:600; color:var(--mut); transition:all .15s}
.agchips button.on{color:#fff; border-color:transparent}
.mtx-wrap{overflow:scroll; -webkit-overflow-scrolling:touch; max-height:72vh; border:1px solid var(--hair); border-radius:var(--radius); background:#fff; box-shadow:var(--shadow); position:relative}
table.mtx{border-collapse:separate; border-spacing:0; font-size:.74rem; width:max-content; min-width:100%}
.mtx th,.mtx td{border-bottom:1px solid var(--hair); border-right:1px solid #f3f3f6; padding:0; text-align:center; white-space:nowrap}
/* Sticky header — group row sits on top, service row below it */
.mtx thead th{position:sticky; z-index:10; background:#fff}
.mtx thead tr.groups th{top:0; padding:7px 8px; font-size:.64rem; letter-spacing:.11em; text-transform:uppercase; font-weight:700; box-shadow:0 1px 0 var(--hair)}
.mtx thead tr.svc th{top:31px; padding:9px 6px; font-weight:600; color:var(--ink); background:#fafafc; max-width:110px; white-space:normal; font-size:.68rem; line-height:1.2; vertical-align:middle; box-shadow:0 1px 0 var(--hair)}
/* Sticky left client column */
.mtx td.client, .mtx th.client{position:sticky; left:0; z-index:4; background:#fff; text-align:left; padding:8px 12px; font-weight:600; min-width:152px; border-right:2px solid var(--line)}
/* Header+client corner cell needs highest z-index */
.mtx thead th.client{z-index:12; background:#fff}
.mtx thead tr.svc th.client{background:#fafafc}
.mtx td.client .ag{font-size:.62rem; font-weight:700; letter-spacing:.05em}
.mtx td.tot{font-weight:700; padding:6px 10px; background:#fbfbfd}
.mtx td.tot.pot{color:var(--qf)}
.cell{width:100%; height:100%; border:none; background:transparent; padding:5px 6px; min-width:86px; min-height:34px; display:flex; align-items:center; justify-content:center; border-radius:6px; transition:background .12s}
.cell:hover{background:#eef4ff}
.chip{border-radius:6px; padding:3px 8px; font-weight:600; font-size:.72rem; color:#fff; width:100%}
.chip.opp{background:#fff; border:1.5px solid; display:flex; gap:5px; align-items:center; justify-content:center}
.chip.unlikely{background:#f2f2f5; color:#aeaeb5; border:1px dashed #d8d8de}
/* Agency group header row */
tr.ag-header td{background:#fff; border-bottom:none!important}
tr.ag-header td.client{background:#fff}
tr.ag-header+tr td{border-top:none}
/* Subtotal row */
tr.subtotal td{background:#f7f7fa; font-weight:700; padding:8px 10px; font-size:.72rem; border-bottom:3px solid var(--hair)!important}
tr.subtotal td.client{background:#f7f7fa}
/* Sticky footer */
.mtx tfoot td{position:sticky; bottom:0; z-index:8; background:#fff; box-shadow:0 -2px 0 var(--line); color:var(--ink); font-weight:700; padding:9px 6px; font-size:.72rem}
.mtx tfoot td.client{z-index:9; background:#fff}
.mtxlegend{display:flex; gap:16px; margin-top:12px; font-size:.74rem; color:var(--mut); flex-wrap:wrap; align-items:center}

/* ---------- editor drawer ---------- */
.drawer{position:fixed; top:0; right:-430px; width:404px; max-width:94vw; height:100vh; background:rgba(255,255,255,.92);
  backdrop-filter:blur(24px); -webkit-backdrop-filter:blur(24px);
  box-shadow:-16px 0 44px rgba(0,0,0,.14); z-index:50; transition:right .26s cubic-bezier(.2,.8,.3,1); display:flex; flex-direction:column; border-left:1px solid var(--hair)}
.drawer.open{right:0}
.drawer .dh{padding:20px 22px 14px; border-bottom:1px solid var(--hair)}
.drawer .dh .t{font-weight:700; font-size:1.02rem; letter-spacing:-.015em; margin-top:2px}
.drawer .db{padding:18px 22px; overflow:auto; flex:1; display:flex; flex-direction:column; gap:14px}
.field label{display:block; font-size:.66rem; letter-spacing:.09em; text-transform:uppercase; font-weight:600; color:var(--mut); margin-bottom:6px}
.field input,.field select,.field textarea{width:100%; border:1px solid var(--line); border-radius:10px; padding:9px 11px; background:#fff}
.field textarea{min-height:74px; resize:vertical}
.ragpick{display:flex; gap:6px}
.ragpick button{flex:1; border-radius:9px; border:1px solid var(--line); background:#fff; padding:8px; font-weight:600; font-size:.77rem; color:var(--mut)}
.ragpick button.G.on{background:var(--g);border-color:var(--g);color:#fff}
.ragpick button.A.on{background:var(--a);border-color:var(--a);color:#fff}
.ragpick button.R.on{background:var(--r);border-color:var(--r);color:#fff}
.drawer .df{padding:14px 22px; border-top:1px solid var(--hair); display:flex; gap:8px; justify-content:flex-end}
.overlay{position:fixed; inset:0; background:rgba(0,0,0,.18); z-index:40; display:none}
.overlay.on{display:block}

/* ---------- actions ---------- */
.act-controls{display:flex; gap:12px; flex-wrap:wrap; align-items:center; margin-bottom:14px}
table.acts{width:100%; border-collapse:collapse; font-size:.79rem; background:#fff}
.acts th{position:sticky; top:0; background:#fafafc; color:var(--mut); text-align:left; padding:10px 12px; font-size:.64rem; letter-spacing:.1em; text-transform:uppercase; font-weight:700; cursor:pointer; user-select:none; border-bottom:1px solid var(--line); z-index:2}
.acts td{padding:10px 12px; border-bottom:1px solid var(--hair); vertical-align:top}
.acts tr:hover td{background:#fafbff}
.score{display:inline-block; min-width:42px; text-align:center; border-radius:7px; padding:3px 7px; font-weight:700; color:#fff}
.tier{font-size:.64rem; font-weight:700; letter-spacing:.07em; border-radius:5px; padding:2px 7px}
.tier.P1{background:#e2f5e8; color:#1c7c3d}
.tier.P2{background:#fdf1d8; color:#96690a}
.tier.P3{background:#ececf2; color:#5b5b66}
.tier.DP{background:#fbe4e5; color:#b0393f}
.acts-wrap{overflow:auto; max-height:70vh; border:1px solid var(--hair); border-radius:var(--radius); box-shadow:var(--shadow); background:#fff}
.note-help{font-size:.76rem; color:var(--mut); margin-top:12px; line-height:1.55}

/* ---------- agency manager modal ---------- */
.modal{position:fixed; inset:0; z-index:60; display:none; align-items:flex-start; justify-content:center; padding:6vh 16px; overflow:auto; background:rgba(0,0,0,.24)}
.modal.on{display:flex}
.modal .panel{background:#fff; border-radius:18px; box-shadow:0 24px 70px rgba(0,0,0,.22); width:720px; max-width:100%; overflow:hidden}
.modal .mh{padding:18px 24px 14px; border-bottom:1px solid var(--hair); display:flex; justify-content:space-between; align-items:center}
.modal .mh .t{font-weight:700; font-size:1.05rem; letter-spacing:-.015em}
.modal .mb{padding:18px 24px 24px; display:flex; flex-direction:column; gap:18px; max-height:70vh; overflow:auto}
.agrow{border:1px solid var(--hair); border-radius:14px; padding:14px 16px}
.agrow .top{display:flex; align-items:center; gap:10px; flex-wrap:wrap}
.agrow .name{font-weight:700; letter-spacing:-.01em}
.agrow .meta{font-size:.74rem; color:var(--mut)}
.agrow input[type=color]{width:30px; height:30px; border:none; border-radius:8px; padding:0; background:none; cursor:pointer}
.agrow .svcs{display:flex; gap:6px; flex-wrap:wrap; margin-top:10px}
.svctag{display:inline-flex; align-items:center; gap:6px; background:#f5f5f7; border-radius:999px; padding:3px 6px 3px 11px; font-size:.73rem; font-weight:500}
.svctag button{border:none; background:transparent; color:var(--mut); font-size:.8rem; padding:0 4px; border-radius:50%}
.svctag button:hover{color:var(--r)}
.addline{display:flex; gap:8px; margin-top:10px; flex-wrap:wrap}
.addline input, .addline select{border:1px solid var(--line); border-radius:9px; padding:7px 10px; font-size:.8rem}
.btn.danger{color:var(--r); border-color:#f3c9cb}
.btn.danger:hover{background:#fdf1f1}
.btn.sm{padding:6px 12px; font-size:.74rem}
.mgr-section-title{font-size:.68rem; letter-spacing:.11em; text-transform:uppercase; color:var(--mut); font-weight:700}

/* ---------- footer / export bar ---------- */
.exportbar{max-width:1560px; margin:6px auto 0; padding:0 32px; display:flex; gap:8px; flex-wrap:wrap; align-items:center}
.exportbar .lbl{font-size:.68rem; letter-spacing:.1em; text-transform:uppercase; color:var(--mut); font-weight:600; margin-right:6px}
footer{padding:18px 32px 46px; font-size:.72rem; color:var(--mut); max-width:1560px; margin:0 auto; line-height:1.6}
@media (max-width:760px){ .bar-row{grid-template-columns:110px 1fr 74px} header{padding:12px 14px 10px} main{padding:16px 12px 30px} .exportbar,footer{padding-left:14px; padding-right:14px}
  .brands{font-size:1rem; gap:9px} .brand .mark{width:11px;height:11px}
  nav{max-width:100%; overflow-x:auto; -webkit-overflow-scrolling:touch}
  nav button{padding:7px 11px; font-size:.76rem; white-space:nowrap} }

/* ---------- user menu ---------- */
.user-menu{display:flex;align-items:center;gap:12px;color:#fff}
.user-menu .uname{font-size:.82rem;font-weight:600}
.user-menu .urole{font-size:.62rem;letter-spacing:.08em;text-transform:uppercase;padding:3px 8px;border-radius:999px;font-weight:700}
.user-menu .urole.admin{background:rgba(46,107,230,.35);color:#9fc0ff}
.user-menu .urole.manager{background:rgba(124,58,237,.35);color:#c4b5fd}
.user-menu .urole.employee{background:rgba(14,165,164,.35);color:#5eead4}
.user-menu .logout{background:rgba(255,255,255,.12);border:1px solid rgba(255,255,255,.18);color:rgba(255,255,255,.8);border-radius:8px;padding:6px 14px;font-size:.76rem;font-weight:600;cursor:pointer;transition:background .15s}
.user-menu .logout:hover{background:rgba(255,255,255,.2)}

/* ---------- activity badge ---------- */
.activity-badge{display:inline-flex;align-items:center;gap:5px;padding:3px 10px;border-radius:999px;font-size:.68rem;font-weight:600;background:#e2f5e8;color:#1c7c3d}
.activity-badge .adot{width:6px;height:6px;border-radius:50%;background:#34a853}
.activity-badge.restricted{background:#f0f0f5;color:#8e8e93}

/* ---------- referral panel ---------- */
.refer-panel{padding:18px 22px}
.refer-panel .contact{display:flex;align-items:center;gap:12px;padding:14px 16px;background:#f5f5f7;border-radius:12px;margin:12px 0}
.refer-panel .contact .avatar{width:40px;height:40px;border-radius:50%;background:var(--qf);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.82rem}
.refer-panel .contact .cname{font-weight:600;font-size:.88rem}
.refer-panel .contact .cemail{font-size:.78rem;color:var(--mut)}

/* ---------- users tab ---------- */
.user-row{display:grid;grid-template-columns:1fr 1fr 120px 120px 80px;gap:12px;align-items:center;padding:12px 16px;border-bottom:1px solid var(--hair)}
.user-row:hover{background:#fafbff}
.user-row .uemail{font-size:.8rem;color:var(--mut)}

/* ---------- connections tab ---------- */
.link-card{border:1px solid var(--hair);border-radius:14px;padding:16px 18px;background:#fff;box-shadow:var(--shadow)}
.link-card .lk-header{display:flex;align-items:center;justify-content:space-between;gap:12px}
.link-card .lk-name{font-weight:700;font-size:.95rem}
.link-card .lk-url{font-size:.76rem;color:var(--mut)}
.link-card .lk-status{padding:4px 10px;border-radius:999px;font-size:.68rem;font-weight:700}
.link-card .lk-status.active{background:#e2f5e8;color:#1c7c3d}
.link-card .lk-status.pending{background:#fdf1d8;color:#96690a}
.link-card .lk-status.paused{background:#f0f0f5;color:#8e8e93}



/* ---------- activity feed ---------- */
.activity-item{display:flex;align-items:flex-start;gap:12px;padding:12px 0;border-bottom:1px solid var(--hair)}
.activity-item:last-child{border-bottom:none}
.activity-icon{font-size:1.1rem;flex:none;width:32px;height:32px;display:flex;align-items:center;justify-content:center;background:#f5f5f7;border-radius:50%}
.activity-body{flex:1;min-width:0}
.activity-who{font-weight:700;font-size:.82rem;margin-right:4px}
.activity-what{font-size:.82rem;color:var(--mut)}
.activity-entity{font-weight:600;font-size:.82rem;color:var(--ink);margin-left:4px}
.activity-detail{font-size:.76rem;color:var(--mut);margin-top:3px}
.activity-time{font-size:.72rem;color:var(--mut);white-space:nowrap;flex:none}

/* ---------- referral board ---------- */
.referral-board{display:grid;grid-template-columns:repeat(6,1fr);gap:12px;min-height:200px}
@media(max-width:1200px){.referral-board{grid-template-columns:repeat(3,1fr)}}
@media(max-width:700px){.referral-board{grid-template-columns:1fr 1fr}}
.referral-col{background:var(--paper);border-radius:12px;padding:0;overflow:hidden}
.referral-col-header{padding:10px 12px;background:#fff;display:flex;justify-content:space-between;align-items:center}
.referral-stage-name{font-size:.72rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--mut)}
.referral-count{font-size:.72rem;font-weight:700;background:#f0f0f5;border-radius:999px;padding:2px 8px;color:var(--mut)}
.referral-cards{padding:8px;display:flex;flex-direction:column;gap:6px;max-height:400px;overflow-y:auto}
.referral-card{background:#fff;border:1px solid var(--hair);border-radius:10px;padding:10px 12px;cursor:pointer;transition:box-shadow .15s}
.referral-card:hover{box-shadow:var(--shadow)}

/* ---------- reminder badge ---------- */
.reminder-badge{display:none;align-items:center;justify-content:center;min-width:18px;height:18px;border-radius:999px;background:var(--r);color:#fff;font-size:.64rem;font-weight:700;padding:0 5px;position:relative;top:-2px}

/* ---------- demo toggle ---------- */
.demo-bar{display:flex;align-items:center;gap:12px;padding:10px 18px;background:#fff8e6;border:1px solid #f0d87a;border-radius:10px;margin-bottom:14px;font-size:.82rem;font-weight:600;color:#8a6d10}
.demo-bar .demo-dot{width:8px;height:8px;border-radius:50%;background:#f5a623;animation:pulse 2s infinite}
@keyframes pulse{0%,100%{opacity:1}50%{opacity:.4}}

/* ---------- scenario comparison ---------- */
.scenario-card{border:1px solid var(--hair);border-radius:var(--radius);background:#fff;overflow:hidden;box-shadow:var(--shadow)}
.scenario-card.best{border-color:var(--g);box-shadow:0 0 0 2px rgba(52,168,83,.15),var(--shadow)}
.scenario-card .sc-header{padding:16px 18px;border-bottom:1px solid var(--hair);display:flex;justify-content:space-between;align-items:center}
.scenario-card .sc-title{font-weight:700;font-size:.95rem}
.scenario-card .sc-body{padding:16px 18px}
.scenario-card .sc-kpi{display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid var(--hair)}
.scenario-card .sc-kpi:last-child{border-bottom:none}
.scenario-card .sc-kpi .label{font-size:.78rem;color:var(--mut)}
.scenario-card .sc-kpi .value{font-weight:700;font-size:.88rem}
.scenario-card .sc-verdict{padding:14px 18px;font-size:.82rem;font-weight:600;border-top:1px solid var(--hair)}
.scenario-card .sc-verdict.good{background:#e8f5eb;color:#1c7c3d}
.scenario-card .sc-verdict.ok{background:#fef9e7;color:#8a6d10}
.scenario-card .sc-verdict.bad{background:#fdf2f2;color:#b0393f}

/* ---------- traffic light ---------- */
.traffic{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:999px;font-size:.72rem;font-weight:700}
.traffic.green{background:#e2f5e8;color:#1c7c3d}
.traffic.amber{background:#fdf1d8;color:#96690a}
.traffic.red{background:#fbe4e5;color:#b0393f}
.traffic.grey{background:#f0f0f5;color:#8e8e93}

/* ---------- timeline ---------- */
.timeline-phase{margin-bottom:24px}
.timeline-phase-header{display:flex;align-items:center;gap:12px;padding:12px 18px;background:var(--paper);border-radius:12px;margin-bottom:8px}
.timeline-phase-header .phase-name{font-weight:700;font-size:.88rem}
.timeline-phase-header .phase-desc{font-size:.76rem;color:var(--mut);flex:1}
.timeline-phase-header .phase-progress{font-size:.72rem;font-weight:700;color:var(--qf)}
.milestone-card{display:flex;align-items:flex-start;gap:14px;padding:12px 18px;border-left:3px solid var(--line);margin-left:24px;position:relative}
.milestone-card::before{content:'';position:absolute;left:-9px;top:16px;width:14px;height:14px;border-radius:50%;background:var(--line);border:2px solid #fff}
.milestone-card.done{border-left-color:var(--g)}.milestone-card.done::before{background:var(--g)}
.milestone-card.blocked{border-left-color:var(--r)}.milestone-card.blocked::before{background:var(--r)}
.milestone-card.overdue{border-left-color:var(--a)}.milestone-card.overdue::before{background:var(--a)}
.milestone-card .ms-body{flex:1}
.milestone-card .ms-title{font-weight:700;font-size:.84rem}
.milestone-card .ms-meta{font-size:.74rem;color:var(--mut);margin-top:3px}
.milestone-card .ms-blocker{font-size:.76rem;color:var(--r);margin-top:4px;font-weight:500}

/* ---------- culture radar (SVG) ---------- */
.radar-wrap{max-width:400px;margin:0 auto}

/* ---------- conflict cards ---------- */
.conflict-card{border:1px solid var(--hair);border-radius:var(--radius);background:#fff;padding:16px 18px;box-shadow:var(--shadow)}
.conflict-card.direct{border-left:4px solid var(--r)}
.conflict-card.indirect{border-left:4px solid var(--a)}
.conflict-card.resolved{border-left:4px solid var(--g);opacity:.7}
.conflict-card .cf-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.conflict-card .cf-agencies{display:flex;align-items:center;gap:8px;font-weight:700;font-size:.88rem}
.conflict-card .cf-detail{font-size:.82rem;color:var(--mut);line-height:1.5}

/* ---------- concentration heatmap ---------- */
.heatmap-row{display:flex;align-items:center;gap:10px;padding:8px 0;border-bottom:1px solid var(--hair)}
.heatmap-row .hr-agency{width:140px;font-weight:700;font-size:.82rem;flex:none}
.heatmap-blocks{display:flex;gap:3px;flex:1;flex-wrap:wrap}
.heatmap-block{height:28px;border-radius:5px;display:flex;align-items:center;justify-content:center;font-size:.62rem;font-weight:700;color:#fff;min-width:20px;cursor:default;transition:opacity .15s}
.heatmap-block:hover{opacity:.85}
.heatmap-block.risk-low{background:var(--g)}
.heatmap-block.risk-med{background:var(--a)}
.heatmap-block.risk-high{background:var(--r)}

/* ---------- key person cards ---------- */
.kp-card{border:1px solid var(--hair);border-radius:var(--radius);background:#fff;padding:16px 18px;box-shadow:var(--shadow)}
.kp-card .kp-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:10px}
.kp-card .kp-name{font-weight:700;font-size:.92rem}
.kp-card .kp-role{font-size:.76rem;color:var(--mut)}
.kp-card .kp-revenue{font-weight:700;font-size:1.1rem;margin:8px 0}
.kp-card .kp-plan{font-size:.78rem;color:var(--mut);margin-top:8px;padding:8px 12px;background:#f8f8fa;border-radius:8px}

/* ---------- synergy columns ---------- */
.synergy-col{background:var(--paper);border-radius:var(--radius);padding:14px}
.synergy-col .syn-header{font-weight:700;font-size:.82rem;margin-bottom:10px;display:flex;justify-content:space-between;align-items:center}
.synergy-item{background:#fff;border:1px solid var(--hair);border-radius:10px;padding:12px 14px;margin-bottom:8px;cursor:pointer;transition:box-shadow .15s}
.synergy-item:hover{box-shadow:var(--shadow)}
.synergy-item .si-title{font-weight:700;font-size:.82rem}
.synergy-item .si-value{font-weight:800;font-size:.88rem;color:var(--qf);margin-top:4px}
.synergy-item .si-meta{display:flex;gap:8px;margin-top:6px;align-items:center}

/* ---------- valuation cards ---------- */
.val-card{border:1px solid var(--hair);border-radius:var(--radius);background:#fff;padding:18px 20px;box-shadow:var(--shadow)}
.val-card .vc-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}
.val-card .vc-name{font-weight:700;font-size:.95rem}
.val-card .vc-valuation{font-size:1.5rem;font-weight:800;color:var(--qf);margin:8px 0}
.val-card .vc-row{display:flex;justify-content:space-between;padding:6px 0;border-bottom:1px solid var(--hair);font-size:.82rem}
.val-card .vc-row:last-child{border-bottom:none}
.val-card .vc-row .label{color:var(--mut)}

/* ---------- waterfall chart ---------- */
.waterfall{display:flex;align-items:flex-end;gap:6px;height:200px;padding:0 10px}
.waterfall .wf-bar{display:flex;flex-direction:column;align-items:center;gap:4px;flex:1}
.waterfall .wf-bar .wf-fill{border-radius:6px 6px 0 0;min-height:4px;width:100%;transition:height .3s}
.waterfall .wf-bar .wf-label{font-size:.64rem;color:var(--mut);text-align:center;max-width:80px;line-height:1.2}
.waterfall .wf-bar .wf-val{font-size:.72rem;font-weight:700}

/* ---------- plain English helpers ---------- */
.insight-box{padding:14px 18px;border-radius:12px;margin-bottom:14px;font-size:.84rem;line-height:1.55}
.insight-box.info{background:#f0f5ff;border:1px solid #dde8fc;color:#1a4b8c}
.insight-box.warn{background:#fef9e7;border:1px solid #f0d87a;color:#8a6d10}
.insight-box.good{background:#e8f5eb;border:1px solid #c3e6cb;color:#1c7c3d}
.insight-box.bad{background:#fdf2f2;border:1px solid #f5d5d7;color:#b0393f}
.insight-box b{font-weight:700}

/* ---------- help text & tab intro ---------- */
.help-text{font-size:.82rem; color:var(--mut); line-height:1.6; margin-bottom:14px; max-width:720px}
.tab-intro{padding:20px 22px 16px; margin-bottom:16px}
.tab-intro h2{font-size:1.15rem; font-weight:700; letter-spacing:-.02em; margin-bottom:6px; color:var(--ink)}
.tab-intro .help-text{margin-bottom:0}
.tooltip-icon{display:inline-flex; align-items:center; justify-content:center; width:16px; height:16px; border-radius:50%; background:rgba(120,120,128,.12); color:var(--mut); font-size:.64rem; font-weight:700; cursor:help; margin-left:6px; vertical-align:middle}
@media(max-width:600px){ .kpi .val{font-size:1.5rem} }

/* ---------- scorecard ---------- */
.lever-card{border-radius:var(--radius);padding:20px 22px;text-align:center;border:1px solid var(--hair);box-shadow:var(--shadow)}
.lever-card .lever-name{font-size:.72rem;letter-spacing:.1em;text-transform:uppercase;font-weight:700;margin-bottom:10px}
.lever-card .lever-health{font-size:2rem;font-weight:800;margin:8px 0}
.lever-card .lever-counts{display:flex;gap:12px;justify-content:center;font-size:.76rem;font-weight:600}
.lever-card.leads{background:linear-gradient(180deg,#f0f5ff,#e8efff);border-color:#dde8fc}
.lever-card.leads .lever-health{color:var(--qf)}
.lever-card.sales{background:linear-gradient(180deg,#f5f0ff,#ede5ff);border-color:#e0d4f8}
.lever-card.sales .lever-health{color:#7c3aed}
.lever-card.clv{background:linear-gradient(180deg,#eefaf9,#e0f5f4);border-color:#d3efed}
.lever-card.clv .lever-health{color:#0c8d8c}

.scorecard-table{width:100%;border-collapse:collapse;font-size:.82rem}
.scorecard-table th{text-align:left;padding:10px 12px;font-size:.64rem;letter-spacing:.1em;text-transform:uppercase;font-weight:700;color:var(--mut);border-bottom:2px solid var(--line);background:#fafafc}
.scorecard-table td{padding:12px;border-bottom:1px solid var(--hair);vertical-align:middle}
.scorecard-table tr:hover td{background:#fafbff}
.scorecard-cell{display:flex;align-items:center;gap:10px;cursor:pointer;padding:6px;border-radius:8px;transition:background .15s}
.scorecard-cell:hover{background:#f0f5ff}
.scorecard-cell .rag-circle{width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;color:#fff;font-size:.7rem;flex:none}
.scorecard-cell .sc-values{font-weight:600;font-size:.88rem}
.scorecard-cell .sc-owner{font-size:.72rem;color:var(--mut)}

/* ---------- tier badges ---------- */
.tier-badge{display:inline-flex;align-items:center;gap:5px;padding:4px 10px;border-radius:999px;font-size:.72rem;font-weight:700}
.tier-badge.gold{background:#fef3c7;color:#92400e;border:1px solid #fcd34d}
.tier-badge.silver{background:#f0f0f5;color:#5b5b66;border:1px solid #d4d4d8}
.tier-badge.unprofitable{background:#fbe4e5;color:#b0393f;border:1px solid #f5b5b7}

/* ---------- utilisation bar ---------- */
.util-bar{display:flex;align-items:center;gap:8px}
.util-bar .util-track{background:rgba(120,120,128,.10);border-radius:6px;height:14px;width:100px;position:relative;overflow:hidden}
.util-bar .util-fill{position:absolute;inset:0 auto 0 0;border-radius:6px;transition:width .35s}
.util-bar .util-pct{font-weight:700;font-size:.78rem;min-width:40px}

/* ---------- expansion group cards ---------- */
.exp-group-card{border:1px solid var(--hair);border-radius:var(--radius);background:#fff;padding:16px 18px;box-shadow:var(--shadow)}
.exp-group-card .eg-name{font-weight:700;font-size:.95rem;margin-bottom:8px}
.exp-group-card .eg-members{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:8px}
.exp-group-card .eg-region{display:inline-flex;align-items:center;gap:4px;padding:3px 10px;border-radius:999px;font-size:.72rem;font-weight:600}
.exp-group-card .eg-region.served{background:#e2f5e8;color:#1c7c3d}
.exp-group-card .eg-region.target{background:#fdf1d8;color:#96690a}

/* ---------- status pills ---------- */
.status-pill{display:inline-block;padding:3px 10px;border-radius:999px;font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em}
.status-pill.identified,.status-pill.planned{background:#f0f0f5;color:#8e8e93}
.status-pill.pitched,.status-pill.communicated,.status-pill.approached{background:#fdf1d8;color:#96690a}
.status-pill.won,.status-pill.accepted{background:#e2f5e8;color:#1c7c3d}
.status-pill.lost,.status-pill.rejected{background:#fbe4e5;color:#b0393f}
.status-pill.proposal{background:#f0f5ff;color:#2e6be6}

/* ---------- duplicate cards ---------- */
.dup-card{border:1px solid var(--hair);border-radius:var(--radius);background:#fff8e6;padding:14px 16px;box-shadow:var(--shadow)}
.dup-card .dup-role{font-weight:700;font-size:.88rem;margin-bottom:6px}
.dup-card .dup-count{font-size:.76rem;color:var(--mut);margin-bottom:8px}
.dup-card .dup-people{font-size:.82rem;line-height:1.6}

/* ---------- table row highlights ---------- */
.acts tr.row-warn td{background:#fef9e7}
.acts tr.row-danger td{background:#fdf2f2}

/* ---------- forecast ---------- */
.forecast-bar{display:flex;height:180px;align-items:flex-end;gap:4px;padding:0 4px;margin-bottom:8px}
.forecast-bar .fb-col{flex:1;display:flex;flex-direction:column;align-items:center;gap:2px}
.forecast-bar .fb-stack{width:100%;display:flex;flex-direction:column-reverse;gap:1px}
.forecast-bar .fb-seg{border-radius:3px 3px 0 0;min-height:2px;transition:height .3s}
.forecast-bar .fb-label{font-size:.6rem;color:var(--mut);margin-top:4px;text-align:center}
.forecast-bar .fb-val{font-size:.68rem;font-weight:700}
.forecast-legend{display:flex;gap:14px;font-size:.72rem;color:var(--mut);flex-wrap:wrap;margin-top:8px}
.forecast-legend span{display:flex;align-items:center;gap:5px}

/* ---------- contract calendar ---------- */
.cal-row{display:flex;align-items:center;gap:10px;padding:8px 0;border-bottom:1px solid var(--hair)}
.cal-month{width:80px;font-weight:700;font-size:.78rem;flex:none}
.cal-pills{display:flex;gap:4px;flex-wrap:wrap;flex:1}
.cal-pill{padding:3px 8px;border-radius:6px;font-size:.68rem;font-weight:600;white-space:nowrap;cursor:default}
.cal-pill.active{background:#e2f5e8;color:#1c7c3d}
.cal-pill.renewing{background:#fdf1d8;color:#96690a}
.cal-pill.at_risk{background:#fbe4e5;color:#b0393f}
.cal-pill.churned{background:#f0f0f5;color:#8e8e93;text-decoration:line-through}
.cal-pill.renewed{background:#e2f5e8;color:#1c7c3d}

/* ---------- board pack ---------- */
.bp-header{font-size:.72rem;letter-spacing:.1em;text-transform:uppercase;color:var(--mut);font-weight:700;margin-bottom:10px;padding-bottom:8px;border-bottom:1px solid var(--hair)}
.bp-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(280px,100%),1fr));gap:16px;margin-bottom:16px}
.bp-stat{text-align:center;padding:14px}
.bp-stat .bp-val{font-size:1.6rem;font-weight:800;color:var(--qf)}
.bp-stat .bp-lbl{font-size:.72rem;color:var(--mut);margin-top:4px}
.bp-risks{list-style:none;padding:0}
.bp-risks li{padding:8px 12px;border-bottom:1px solid var(--hair);font-size:.84rem;display:flex;align-items:center;gap:8px}
.bp-risks li::before{content:'';width:8px;height:8px;border-radius:50%;background:var(--r);flex:none}
.bp-actions{list-style:none;counter-reset:actions;padding:0}
.bp-actions li{padding:10px 12px;border-bottom:1px solid var(--hair);font-size:.84rem;counter-increment:actions;display:flex;align-items:center;gap:10px}
.bp-actions li::before{content:counter(actions);width:24px;height:24px;border-radius:50%;background:var(--qf);color:#fff;display:flex;align-items:center;justify-content:center;font-size:.72rem;font-weight:700;flex:none}

/* ---------- dd category headers ---------- */
.dd-cat-header td{background:#f5f5f7!important;font-weight:700;font-size:.72rem;letter-spacing:.08em;text-transform:uppercase;color:var(--mut);padding:10px 12px!important;border-bottom:2px solid var(--line)!important}